You can park an active call and then retrieve it using another phone.
- During an active call, Press the More soft key until you see the Park tab
- Press the Park soft key to park the call.
- Make a note of the call Park number, Hang up
- To retrieve the parked call, go to any Cisco phone in our system and dial the Park Number
You can answer a call TO your extension from any other extension within your call group.
- As a phone rings at an extension within your call group, Press a Line button.
- Press the More soft key to view the Pickup softkeys.
- Press the Pickup soft key to transfer the call to your extension
- Answer the incoming call that is redirected to your phone.